Did you know 70% of business callers will hang up after 30 seconds when confronted by silence or beeps, that's according to some clever research by the people at AT & T. Have you ever wondered what goes through your customers mind when you put them on hold to silence or some crap radio station?

At Airtel, we can help you turn this silence into a knowledgeable and friendlier experience for all your clients. Please call our on-hold team on 02- 9635 1466. You can also email us on messageonhold@airtelaustralia.com.au