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At Airtel Australia, we are committed to providing excellent customer service and outstanding value in mobile phones and accessories while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding, your products and service preferences, date of special occasions related to people you buy gifts for (e.g. birthdays), and billing and shipping information. Under no circumstances do we sell or rent this information to other businesses, and we protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in Airtel Australia. Our Privacy Policy is explained in more detail below:
Use of Information Gathered
We and the third parties who provide services related to Airtel Australia will use the information referenced above to fulfill your order and provide services related to Airtel Australia or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, Web site evaluation, phone bill analysis, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.
In addition to using the information to fulfill your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We also may use that information, from time to time, to contact you concerning our products, services, sales or special promotions of Airtel Australia or our corporate affiliates. We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at the e-mail address provided below:
directmarketing@airtelaustralia.com.au
We currently send e-mails only to those Airtel Australia customers who are interested in receiving information about our products and services. If you have previously received such e-mails, but no longer want to, contact us by unsubscribing to an e-mail you receive from us or to the Airtel Australia Newsletter, as the case may be. Please be advised that since promotions may already be in process at the time of your request, it may take up to ten working days before electronic contacts cease.
Security
When you place an order online, your personal information and credit card information are encrypted using Geotrust’s SSL encryption technology before being sent over the Internet, making it virtually impossible for your information to be stolen or intercepted while being transferred to Airtel Australia. SSL certificates from GeoTrust® are the ultimate online security and trust solution delivering both 256-bit encryption and the True Site™ trust mark providing third-party website identity validation.
Sites secured with GeoTrust's SSL certificates are utilizing the highest level of encryption or security possible. This means you can rest assured that communications (e.g. credit card numbers) between your browser and this site's web servers are private and secure when the SSL session is activated. Airtel Australia website is also Hacker Proof and is tested daily, verified secure by Comodo’s Hacker proof Service
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